Information we collect
Heart Link may collect your email address, profile details, photos, preferences, likes, matches, chat messages, device information, and basic usage activity needed to operate the app.
Privacy
Privacy Policy
How Heart Link handles account, profile, photo, and conversation data.
Last updated: September 11, 2026
How we use information
We use this information to create your account, show profiles, personalize discovery, enable chat, maintain app performance, prevent abuse, and provide support.
Photos and profile content
Profile photos and public profile details may be visible to other users inside the app. Do not upload content you do not have the right to use.
Messages
Messages are used to deliver conversations between users and may be reviewed by operations staff when support, abuse reports, legal requests, or service integrity require it.
Service providers
We may use hosting, storage, email delivery, analytics, and security providers to operate Heart Link. These providers process data only for service operation.
Retention and deletion
We retain account and profile data while your account is active. You may request deletion or correction by contacting support. Some records may be retained when required for security, legal, or operational reasons.
Security
We use reasonable technical and organizational safeguards, but no internet service can guarantee absolute security. Use a strong email account and avoid sharing sensitive personal details in chat.
Contact
For privacy questions or account requests, contact support@poppec.com.